Author: Guest Blogger Angela Diver, LISW, LICDC 

A Manager’s Guide to Critical Incidents in the Workplace

As a Manager, you are the first person whom your employees look to after a critical incident has happened in the workplace.  These incidents may be an act of violence such as a robbery or shooting, death of a colleague at work, a natural disaster or any other traumatic experience.  The following guidelines can assist you in helping to calm your staff and will give them some much needed support outside of your regular protocol that you may be following after a critical incident has occurred.  Continue reading