EAP

A Manager’s Guide to Critical Incidents in the Workplace

As a Manager, you are the first person whom your employees look to after a critical incident has happened in the workplace.  These incidents may be an act of violence such as a robbery or shooting, death of a colleague at work, a natural disaster or any other traumatic experience.  The following guidelines can assist you in helping to calm your staff and will give them some much needed support outside of your regular protocol that you may be following after a critical incident has occurred.  Continue reading

Can Successful Leadership Be Taught?

Leadership has been and will always be a major topic of discussion in every field. Companies rise and fall based on their leadership. I know you heard the phrase people leave managers and leaders, not the company. Employees can be heard from miles away grumbling about their boss being incompetent. How does this happen? How are people placed in leadership roles, but viewed by many as incompetent? I think the better question is, “Is the incompetence based on the lack of leadership skill or technical skill?” I have often found that employees master their craft and as a result people in leadership reward them by promoting them into leadership roles. The problem with this move is that this is often done without considering if the employee has basic leadership abilities. Needless to say, it would behoove leadership to evaluate the leadership abilities of the employee before promoting them. This leads to the question of “Are leaders born or developed?”

Continue reading

How to Address Your Compassion Fatigue

By No Comments
Angela D. Diver, LISW, LICDC, Executive Director of Reach EAP shares her expertise on how to address compassion fatigue.

Compassion Fatigue is a term that many of us have heard and usually associate with helping professions.  This can include healthcare workers, those in social services, behavioral health specialists and educators who often choose their profession because they want to help people. But exposure to the trauma and suffering of others on a regular basis can have a deep impact on these workers. “Compassion fatigue” is a response to the stress of caring for people at times of crisis and is often referred to as the cost of caring.

Continue reading

Spotlight on Five Reasons for an EAP

By No Comments
It’s inevitable that your employees will encounter a serious personal problem over the course of their time with your organization. It could be issues like financial strain, divorce or care giving for an elderly parent. Sometimes it is easy for a manager to get pulled into the personal problem, but there are professionals who are trained to talk about these issues and ultimately, give employees a way to cope with the challenges that can have a negative impact on their job performance. Continue reading

How to Cope with a Natural Disaster

By No Comments
Natural disasters are an unfortunate reminder of Mother Nature’s power. From hurricanes, blizzards, thunderstorms, forest fires and tornadoes, these disasters leave a physical and mental impact on all individuals involved.  Most disasters leave a clear path of physical destruction, which can take years to repair. Sadly, some disasters can lead to loss of life or physical injury, which certainly take an emotional toll on the community and family involved.

Continue reading